1. Introduction

Welcome to Creat3D. This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information when you use our services. Your privacy is critically important to us, and we are committed to protecting it.

2. Information We Collect

We collect the following personal information:

• Name
• Email address
• Username
• Shipping and payment addresses
• Hashed passwords

Please note that we do not save payment information like credit card numbers.

3. Purpose of Data Collection

The personal information we collect is primarily used to enhance user experience on our website. This includes:

• Enabling faster checkout processes
• Providing easy access to order histories
• Offering personalized support via our website’s chat function
• Sending marketing emails (with an opt-out option)

4. Sharing of Personal Information

We do not sell your personal information. However, certain necessary details (name, email, shipping address, phone number) are shared with our third-party logistics partner to fulfill your orders.

5. International Data Transfers

Your personal data may be transferred to and maintained on servers located in the United States, due to our server hosting and logistics partnership.

6. Your Rights Over Your Data

As a user, you have the right to:

• Access your data
• Edit your data
• Request deletion of your data

These actions can be performed by logging into your account at My Account. For account deletion requests, please contact us at support@creat3d.ca.

7. Contact Information

For any questions or concerns regarding this policy or your data, please contact us at:

• Email: support@creat3d.ca
• Address: C-350 Paisley Rd., Guelph, ON N1H 2P9, Canada
• Phone: +1 (548) 255-1284

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.